PROPWORX WEBSITE PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Code X Creations (Pty) Ltd (“PropWorx”, “we”, “us”, “our”) collects, uses, and protects personal information when you visit or interact with our international website, www.mypropworx.com.

We respect your privacy and process personal information in accordance with:

  • The Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa; and

  • General international privacy principles, including those applied in the EU/EEA.

This policy applies only to the public website www.mypropworx.com, not to the PropWorx software platform.

A separate Platform Privacy Notice applies to: app.propworx.co.za

 


2. Information We Collect Through This Website

We only collect basic information that you voluntarily provide when you:

  • Submit a contact form

  • Request a demo or product information

  • Request a quotation

  • Subscribe to newsletters or updates

  • Contact us by email

This may include:

  • Your name

  • Email address

  • Phone number

  • Company name

  • Country / region (if provided)

  • Your message or enquiry

We do not collect sensitive information through this website.
We do not collect tenant, landlord, or property information here.

 


3. How We Use the Information

We use the information collected through this website to:

  • Respond to enquiries and requests

  • Provide information about our products and services

  • Manage communication with potential and existing clients

  • Improve our website and communication processes

  • Send newsletters or updates (only if you opt-in)

We do not sell personal information or use it for unrelated marketing.

 


4. Cookies and Website Analytics

Our website may use cookies to:

  • Improve site functionality

  • Understand general traffic patterns

  • Enhance user experience

We do not use invasive tracking cookies or targeted advertising cookies.

You may disable cookies in your browser at any time.

 


5. How We Protect Your Information

We use reasonable administrative and technical safeguards to protect personal information collected through this website.

For security and safety, we do not publicly disclose technical systems, providers, or infrastructure.

Only authorised personnel may access your information.

 


6. International Visitors

Visitors from outside South Africa may submit personal information to this website.

By providing your information, you acknowledge that it may be processed in accordance with this Policy and applicable South African privacy laws.

PropWorx applies appropriate safeguards to protect your information regardless of location.

 


7. Sharing of Information

We may share information collected through this website with:

  • Our internal teams responsible for communication and client services

  • Service providers assisting us with website hosting, email delivery, or CRM functions

  • Regulators or authorities where legally required

We do not share personal information with unrelated third parties for marketing or advertising.

 


8. Retention of Information

We retain personal information collected through this website only for as long as necessary to:

  • Respond to your enquiry

  • Maintain communication

  • Meet legal or administrative requirements

You may request deletion of your information at any time.

 


9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Object to certain processing

  • Withdraw consent (for optional communications)

To exercise your rights, contact us at:
info@mypropworx.com

International users may also have rights under local privacy regulations; we will reasonably assist with such requests.

 


10. Links to Other Websites

Our site may contain links to external websites.
We are not responsible for their privacy practices or content.

 


11. Changes to This Policy

This Privacy Policy may be updated from time to time.
The most recent version will always be available on this page.

 


12. Contact Information

If you have any questions about this Privacy Policy:

Email: info@mypropworx.com
Company: Code X Creations (Pty) Ltd t/a PropWorx
Registered Location: South Africa